IVR Services

Smart IVR service configured through a Virtual Number interacts with customers and routes calls to appropriate department. IVRHUB’s Personalized IVR system greets you by your name which creates a great impression on your callers. and The IVR predicts why your customers are calling based on their interaction history. Intelligently directs you to the right menu option. No need to navigate a complicated menu and waste your time.

Create IVR system in regional languages with accents and dialects native to the callers’ geographic location and smart route them to local agents

• IVR System available 24*7
• Call recording, real time reports and analytics
• Time-based call routing
• Programmable extensions with multi-level IVR
• Easy CRM integration
• VIP IVR number
• Sticky agent
• Blacklisting